If you would like to try our products, we recommend placing a small order. The minimum order quantity (MOQ) is ¥25,000, which gives you the opportunity to make a trial purchase before deciding on larger orders.
No, we do not offer free shipping. For orders under Incoterms FOB: Shipping costs are included in the quotation we provide, and we will arrange the shipment on your behalf. For orders under Incoterms EXW: Shipping costs are not included, and the ...
Yes, volume discounts are applied based on the total order value. The larger the order amount, the greater the discount you can receive on bulk purchases. Please note, however, that the volume discount may not apply to orders delivered within Japan. ...
Unfortunately, we are unable to provide an authenticity letter from the manufacturer, as our products were originally sold in the Japanese market and were not intended for international distribution. However, we can assure you that all of our ...
We do not impose any restrictions on reselling the products you purchase from us. However, please note the following: We do not provide guidance on whether our invoices are eligible for platforms like Amazon or other websites. The products we sell ...
Refunds will only be issued if the product is damaged due to insufficient packaging or if you did not receive the correct items. In such cases, we will either refund the cost of the product or take the necessary corrective action. We do not offer ...