How long does EMS usually take to ship a package from Japan to the US?
EMS (Express Mail Service) typically takes 3 to 7 business days to ship a package from Japan to the US, depending on the destination and any customs processing delays. However, delivery times may vary based on the exact locations involved and the time of year.
https://www.post.japanpost.jp/int/deli_days/ems/tokai_en.htm
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The incoterms are set as FOB Japan because the responsibility for the goods transfers to the buyer once the shipment leaves Japan. Customs clearance is the buyer’s responsibility. However, when you choose to ship with DHL, a door-to-door service, DHL ...
What if my package is returned to sender?
If your package is returned to us, we will contact you to discuss reshipping options. Please note that any costs associated with the return and reshipping, including shipping fees, will be the responsibility of the customer. To avoid such issues, ...
Is EMS cheaper than DHL?
It depends on the size, weight, and urgency of the shipment. However, the shipping fees are significantly higher compared to DHL, making it an unrealistic option, especially for shipments to the US. For most shipments, DHL offers a more ...
Can these products be resold in the US on different websites? Are there any restrictions?
We do not impose any restrictions on reselling the products you purchase from us. However, please note the following: We do not provide guidance on whether our invoices are eligible for platforms like Amazon or other websites. The products we sell ...
What happens if the products that I have received are defective or not shipping properly and with damage?
Refunds will only be issued if the product is damaged due to insufficient packaging or if you did not receive the correct items. In such cases, we will either refund the cost of the product or take the necessary corrective action. We do not offer ...