Do you offer free shipping?
No, we do not offer free shipping.
For orders under Incoterms FOB:
Shipping costs are included in the quotation we provide, and we will arrange the shipment on your behalf.
For orders under Incoterms EXW:
Shipping costs are not included, and the buyer is responsible for arranging the pickup and delivery of the goods.
If you have specific shipping requirements, please contact us before placing your order for further assistance.
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Is FedEx shipping available?
Currently, we offer shipping via DHL, Japan Post, and air/sea freight forwarders. Among these options, we recommend DHL and will use it as the default courier unless otherwise specified by the customer. We are able to ship our products via FedEx ...
Do you offer samples?
No, we do not offer samples. If you would like to try our products, we recommend placing a small order. The minimum order quantity (MOQ) is ¥25,000, which gives you the opportunity to make a trial purchase before deciding on larger orders.
What happens if the products that I have received are defective or not shipping properly and with damage?
Refunds will only be issued if the product is damaged due to insufficient packaging or if you did not receive the correct items. In such cases, we will either refund the cost of the product or take the necessary corrective action. We do not offer ...
What is the shipping cost?
Please review the following link for detailed information about the shipping fee. Omakase JP Shipping fees
Do you offer discounts for bulk orders?
Yes, we offer volume discounts based on the total order value. The higher the order amount, the greater the discount available. For better unit pricing on bulk orders (e.g. Over 5,000pcs per SKU/Barcode), please contact us via Whatsapp/Email to check ...