Is EMS cheaper than DHL?

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• How long does EMS usually take to ship a package from Japan to the US?

  EMS (Express Mail Service) typically takes 3 to 7 business days to ship a package from Japan to the US, depending on the destination and any customs processing delays. However, delivery times may vary based on the exact locations involved and the ...

• Is the estimated DHL shipping cost from your website close to the actual shipping cost?

  The estimated DHL shipping cost on our website is mostly accurate for orders up to 30kg. However, for orders above 30kg, some discrepancies may occur due to a system issue. Once you complete the checkout, we will send you an updated quotation with ...

• Why is the incoterms FOB Japan when I chose ship with DHL which is a door to door service?

  The incoterms are set as FOB Japan because the responsibility for the goods transfers to the buyer once the shipment leaves Japan. Customs clearance is the buyer’s responsibility. However, when you choose to ship with DHL, a door-to-door service, DHL ...

• Is there a possibility that i use my own logistics company to pick up the goods from your warehouse?

  You may use your own logistics company to pick up the goods from our warehouse, provided that the order is placed in case sizes. For orders that do not meet the case size requirement, the orders will be shipped via a non-forwarding company such as ...

• What happens if the products that I have received are defective or not shipping properly and with damage?

  Refunds will only be issued if the product is damaged due to insufficient packaging or if you did not receive the correct items. In such cases, we will either refund the cost of the product or take the necessary corrective action. We do not offer ...