Is there a possibility that i use my own logistics company to pick up the goods from your warehouse?
You may use your own logistics company to pick up the goods from our warehouse, provided that the order is placed in case sizes. For orders that do not meet the case size requirement, the orders will be shipped via a non-forwarding company such as DHL Express or EMS based on your preference.
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What is Aviation Dangerous Goods? Can’t it be shipped anyway?
Aviation Dangerous Goods are substances that pose a safety risk during air transport, such as flammable, toxic, or corrosive materials. For cosmetic items, this can include products containing alcohol, aerosols, or certain chemicals. For such ...
What shipping services should I use when returning items?
When returning items, we recommend using a reliable shipping service with tracking and insurance to ensure the safe return of your package. In some cases, using the same shipping method as the original shipment may not guarantee successful delivery. ...
Is your company able to provide English labels by request?
Label Dimensions Available: 40mm Width x 30mm Height 50mm Width x 30mm Height 60mm Width x 24mm Height 100mm Width x 100mm Height 100mm Width x 150mm Height Labeling Cost: ¥25 per label Additional ¥500 for each generated label per order Example ...
Please provide information about shipments under Ex-Works terms.
We do not arrange forwarding service without your agent partnered company in Japan. To proceed, you will need to coordinate with your local forwarding company to have them contact their agent in Japan. Here's the step for your reference. Step 1: We ...
Storage fee if I intend to put my orders at your warehouse until I want it to be shipped out?
Storage fees are ¥300 per carton, based on the invoice. If the storage period exceeds 1 month, an additional ¥300 per carton will be charged for each subsequent month.