Storage fee if I intend to put my orders at your warehouse until I want it to be shipped out?
Storage fees are ¥300 per carton, based on the invoice.
If the storage period exceeds 1 month, an additional ¥300 per carton will be charged for each subsequent month.
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What if I want to cancel my order after it has shipped?
Once an order has shipped, cancellations are not possible.
Is there a possibility that i use my own logistics company to pick up the goods from your warehouse?
You may use your own logistics company to pick up the goods from our warehouse, provided that the order is placed in case sizes. For orders that do not meet the case size requirement, the orders will be shipped via a non-forwarding company such as ...
Do you offer discounts for bulk orders?
Yes, we offer volume discounts based on the total order value. The higher the order amount, the greater the discount available. For better unit pricing on bulk orders (e.g. Over 5,000pcs per SKU/Barcode), please contact us via Whatsapp/Email to check ...
Can I combine multiple orders into one shipment?
Yes, it is possible to combine multiple orders into one shipment, depending on the processing status of your orders. Please note that combining orders may result in delays in shipping. We will review the status of your orders and inform you promptly ...
Is your company able to provide English labels by request?
Yes, we provide labelling service. It could be in English or any other languages. Label Dimensions Available: 24mm x 60mm 40mm x 30mm 40mm x 60mm 50mm x 30mm 50mm x 40mm 50mm x 80mm 50mm x 100mm 60mm x 40mm 60mm x 60mm 70mm x 50mm 70mm x 70mm 80mm x ...