Storage fee if I intend to put my orders at your warehouse until I want it to be shipped out?
Storage fees are ¥300 per carton, based on the invoice.
If the storage period exceeds 1 month, an additional ¥300 per carton will be charged for each subsequent month.
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What if I want to cancel my order after it has shipped?
Once an order has shipped, cancellations are not possible.
Is there a possibility that i use my own logistics company to pick up the goods from your warehouse?
You may use your own logistics company to pick up the goods from our warehouse, provided that the order is placed in case sizes. For orders that do not meet the case size requirement, the orders will be shipped via a non-forwarding company such as ...
Do you offer discounts for bulk orders?
Yes, volume discounts are applied based on the total order value. The larger the order amount, the greater the discount you can receive on bulk purchases. Please note, however, that the volume discount may not apply to orders delivered within Japan. ...
Can I combine multiple orders into one shipment?
Yes, it is possible to combine multiple orders into one shipment, depending on the processing status of your orders. Please note that combining orders may result in delays in shipping. We will review the status of your orders and inform you promptly ...
What is Aviation Dangerous Goods? Can’t it be shipped anyway?
Aviation Dangerous Goods are substances that pose a safety risk during air transport, such as flammable, toxic, or corrosive materials. For cosmetic items, this can include products containing alcohol, aerosols, or certain chemicals. For such ...