What is Aviation Dangerous Goods? Can’t it be shipped anyway?

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• Is there a possibility that i use my own logistics company to pick up the goods from your warehouse?

  You may use your own logistics company to pick up the goods from our warehouse, provided that the order is placed in case sizes. For orders that do not meet the case size requirement, the orders will be shipped via a non-forwarding company such as ...

• What if I didn’t receive an order confirmation email?

  Check your spam folder first. If you still can’t find it, contact us to confirm your order.

• What if I want to cancel my order after it has shipped?

  Once an order has shipped, cancellations are not possible.

• Storage fee if I intend to put my orders at your warehouse until I want it to be shipped out?

  Storage fees are ¥300 per carton, based on the invoice. If the storage period exceeds 1 month, an additional ¥300 per carton will be charged for each subsequent month.

• Why is the incoterms FOB Japan when I chose ship with DHL which is a door to door service?

  The incoterms are set as FOB Japan because the responsibility for the goods transfers to the buyer once the shipment leaves Japan. Customs clearance is the buyer’s responsibility. However, when you choose to ship with DHL, a door-to-door service, DHL ...